Careers

Careers

About Us

The Wiki Education Foundation is a young 501(c)3 nonprofit devoted to connecting academic resources to the publishing power of Wikipedia, and expanding access to information for all. In our most established program, university instructors across the USA and Canada assign students to add content to Wikipedia articles related to their coursework. Students gain key skills such as writing, research, critical thinking, and media literacy. Meanwhile, Wikipedia’s content grows. It’s an elegant solution that has connected thousands of students to millions of readers.

Open positions


We have one open position at this time.

Program Manager

Reports to: Director of Programs
Location: San Francisco, CA or remote

About Wiki Education

Founded in 2013, Wiki Education brings Wikipedia and universities together. We improve the breadth, scope, and quality of Wikimedia content and provide students with a deeper learning experience while strengthening key 21st century skills like information literacy, online collaboration, and critical thinking. In our main program, students write Wikipedia articles instead of a traditional term paper, reaching millions of Wikipedia readers with their work.

In a nutshell: we are a small, successful, well-run organization with a friendly, collegial, and highly collaborative work culture. With a team of twelve, we create mind-boggling impact, and we need someone to help us achieve that impact for the next year.

Read more about our staff here: http://wikiedu.org/about-us/

About the Program Manager position

This position lasts from November 27, 2017, to October 12, 2018, providing coverage for existing staff during planned leaves of absence. For the first half of the time, the Program Manager will lead our Classroom Program; for the second half, the Program Manager will lead our Visiting Scholars Program. The Program Manager will assist with our Wikipedia Fellows pilot program during spring 2018, and if we determine it is a viable program during the pilot phase, the Program Manager will lead the second phase of the pilot during the fall term.

The premise of our Classroom Program is simple: Instructors assign their students to write Wikipedia articles instead of a traditional assignment. Since 2010, our team has been running and supporting classroom assignments in the United States and Canada. The Program Manager will be part of a small team of self-starters who work hard but have fun doing it. We’re a close-knit group who believes the ultimate outcome is most important, and we’re not afraid to pitch in on any task large or small when a coworker needs help. We celebrate our successes and learn from our failures, always trying to make the program better. We share a deep belief that Wikipedia belongs in education, and we are committed to making this happen at universities across the United States and Canada. The Program Manager is responsible for communicating with instructors to encourage them to participate in our program again, evaluating assignment design to ensure courses meet our best practices, and handling problems in courses when they emerge.

In our Visiting Scholars Program, we facilitate connections between universities and individual Wikipedia editors to provide that Wikipedian access to the institution’s sources. Many Wikipedia editors lack access to sources that are otherwise behind paywalls; by connecting universities who are interested in expanding Wikipedia’s coverage in broad topic areas to editors who need sources, we facilitate the expansion of high-quality content on Wikipedia. The Program Manager is responsible for facilitating relationships between host institutions (sponsors) and individual Wikipedia editors (Scholars).

In our Wikipedia Fellows pilot, we are training members of three academic associations on the specifics of how to edit Wikipedia in structured sessions. We will support them as they expand or create articles in their area of subject matter expertise. We are piloting this program in spring 2018; the Program Manager will provide assistance during the pilot phase. If we determine this pilot is worth continuing, the Program Manager will be responsible for leading, managing, and evaluating the second phase of the program during fall 2018.

This position is full-time, with generous benefits, throughout the nearly 11-month duration of the position.

Duties and responsibilities

Classroom Program management (November – April)
  • Working closely with Educational Partnerships Manager and Outreach Manager, onboard new instructors to the program
  • Execute mass email campaigns to encourage instructors who have taught with Wikipedia in previous terms to teach in the spring 2018 term
  • Track status of potential program participation to help project progress toward goals
  • Evaluate submitted course pages to ensure they meet Wiki Education’s best practices
  • Communicate with instructors, suggesting next steps, answering questions, and resolving problems
  • Working closely with Wikipedia Content Experts, address any incidents that arise from student work during the term
  • Work with Communications Associate and Product Manager to address any content or technical needs that arise during the term
  • Update text about the program as needed, including monthly reports, website copy, descriptions on Wikipedia, and internal documentation
Visiting Scholars management (April – October)
  • Working with Educational Partnerships Manager and Outreach Manager, engage interested host institutions to create Visiting Scholars positions
  • Working with Wikipedia Content Experts, engage interested Wikipedia editors to identify qualified Scholars
  • Facilitate relationships between qualified Scholars and sponsor hosts
  • Working with Communications Associate, create and share blog posts from and about Scholars’ impact
  • Monitor existing Scholars’ work
  • Periodically check in with existing Scholars to ensure everything is going smoothly
  • Update text about the program as needed, including monthly reports, website copy, descriptions on Wikipedia, and internal documentation
Wikipedia Fellows management (January – October, assuming the pilot moves forward to a second phase)
  • From January to April, shadow and support Community Engagement Manager during pilot phase of the program
  • Working closely with the Director of Programs, conduct program evaluation of pilot phase
  • Based on the program evaluation, craft a program plan for the second term of the pilot
  • Working with the Educational Partnerships Manager, recruit additional associations to participate in the program
  • Working with the Communications Associate, craft calls for applicants
  • Working with Wikipedia Content Experts, adapt lesson plans based on feedback from pilot
  • Manage day to day operations of the second phase of the pilot program
  • Update text about the program as needed, including monthly reports, website copy, descriptions on Wikipedia, and internal documentation

Requirements

Minimum qualifications
  • Bachelor’s degree.
  • 5+ years’ experience in nonprofit program management.
  • Knowledge of the U.S. or Canada higher education system.
Bonus qualifications (we can train you on these if you don’t already have them!)
  • Experience editing Wikipedia.
  • Experience using Salesforce and Desk.com.
Personal characteristics
  • A mission-driven individual with an understanding of, belief in and commitment to the benefits of freely available information.
  • A strong believer in the value of bridging Wikipedia and academia who can powerfully embody the vision of Wiki Education.
  • Intellectually curious and flexible: enjoys tackling difficult, ambiguous problems; loves learning from others and expanding intellectual horizons.
  • An outstanding listener and explainer.
  • Able to build strong and positive relationships with people in education and Wikipedia.
  • Comfortable working in a highly transparent fashion, open to input and feedback; proactive candid communicator who wants people to know what she/he is doing and isn’t afraid to bring others in when things are off-track or when you need help; can handle criticism in a mature fashion.
  • Emotionally mature and self-reliant; someone who will thrive working in a small but growing team; an ability to tolerate a high degree of ambiguity, and to negotiate with people having sharply defined opinions while maintaining positive, respectful relationships.

Compensation and workplace

This is a salaried job with an excellent benefits package. If you’re located in the Bay Area, you can work out of our San Francisco office. We welcome remote work applicants, however.

To apply

Application packets must include the following:

  • A cover letter, which specifically addresses these questions:
    • What experience do you have managing programs?
    • How did you evaluate the outcomes and impact of your programs?
    • How will your experience help you manage Wiki Education’s programs?
  • Your resume

Send these to jobs@wikiedu.org with “Program Manager application” in the subject line. Incomplete applications will not be considered.